When you choose to host your website with BlueTux you get a whole lot more than just website hosting. You receive our top quality service, 99.9% uptime of your website, and a “no brainer” attitude towards hosting your website.
Our hosting comes with an industry standard website hosting control panel that allows our clients to control almost all aspects of their hosting. Other hosts may not allow you to manage your hosting account or may expect you to manage your account by understanding their control panels. Not only does this make it difficult to work with your own website, it ends up being inefficient and timely. When hosting with BlueTux you get to choose. If you are comfortable managing your hosting account you have 24/7 access to our easy to use control panel. However, if you are like most of our clients, you can just call or email and we’ll make hosting account updates for you - for free.
The BlueTux hosting control panel is very powerful and gives clients the ability to manage almost every aspect of their hosting accounts. With our control panel you can manage email accounts, view statistics, manage FTP accounts, password protect pages, manage databases, access webmail, and much more. View our Control Panel Features info sheet for more details about all the features that make managing your site a breeze.
Your time is valuable and we understand that. That’s why when you call BlueTux the same technical team that manages your website answers the phone. No automated voicemail systems, no secretaries, and no individuals who don’t understand your specific hosting and website needs. Just quick and professional support.
If we manage and host your site you’ll have a single point of contact for all your website questions. Having to call two different companies to determine why something isn’t working for you takes extra time. When there is a problem our support team will not only tell you how to fix the problem, but we’ll fix it for you – for free.
When it comes to maintaining your site most clients choose to either 1) have us make the updates for them, or 2) rely on us to fix things with their site when they run into problems. This means that we will regularly work on your site wherever you are hosted. If we are working on a server that is not managed by BlueTux the amount of time it takes to make updates is often much longer as we must research the details of the other hosting server. This additional time adds to your total maintenance costs and can quickly add up to more than you would save with a different hosting provider.
Our servers are located in large data centers with redundant internet, power, and security to ensure there is no downtime caused by localized internet or power failures. Additionally, our servers are monitored 24/7 by technical support both onsite and offsite so that problems can be detected and addressed within minutes of occurring. Our server uptime is so great (typically 99.9% uptime) that we have a 3rd party company monitor the uptime and we provide these statistics to our hosting clients (Note: Most downtime is scheduled downtime for late-night maintenance of the server).
Our servers are very powerful with multiple processors and multiple hard drives in RAID 5 configuration so even when there is a hardware problem the server continues to run as usual. Our technicians can fix the most common hardware failures without having to restart the server. Complete backups of your site (all files, databases, emails, etc) are done daily and weekly. Additionally, we maintain backups of your site files locally on our development server and back those files daily as well. You can rest assured that your data is protected.
We are a small company like many of our clients. We know how important it is to care and we do. When working with BlueTux you’ll always find our team friendly and professional. Some say we are “jolly good people to work with.”
If you currently host with another provider, it is easy to switch. In most cases, we can transfer your entire site to our servers within a few days with little involvement from you and no downtime. No one will even know you switched your hosting to BlueTux. To get started with BlueTux hosting call us at 360.457.3300 or email us at sales@bluetux.com.